Audience
3 roles
Dedicated guidance for admins, organizers, and customers using the same editorial system.
Documentation center
Operational guidance for every Gelaran role
Browse the refreshed docs hub for admin, organizer, and customer workflows. This pass aligns the documentation language with the current Gelaran UI system and the operational surfaces already implemented in the product.
Focus
Live ops
Explains the currently shipped workspaces, support routes, and day-to-day platform tasks.
Phase 10
Refined
Headers, cards, framing, and navigation were refreshed for consistency with the latest UI pass.
Choose your guide
Each guide follows the same visual system and highlights the operational routes that matter for that role.
What this documentation covers
The refreshed hub is intended to be the source of truth for workspace navigation, operational responsibilities, and support expectations across the product.
Admin governance
Moderation queues, platform settings, user controls, and finance oversight.
Organizer execution
Event setup, team permissions, gate access, POS sessions, and wallet operations.
Customer support
Bookings, account recovery, ticket access, and self-service help references.
Operational readiness
Reference language for support handoff, day-of-event tools, and status communication.
Signed-in access is required for protected role guides
Public visitors can browse the customer help center, while admin and organizer sections remain protected so operational procedures stay aligned with account permissions.